ELEVATE

HCG offers a myriad of services to help ELEVATE your retail cannabis business and drive profitability. Each service is custom tailored for your unique business needs. Contact today for more information!

​​

• Operational Assessments

  • Staff, Human Performance, & Talent Management​

  • Safety & Security

  • Retail, Wholesale, & Inventory Management

• Dispensary Agent and Budtender Coaching and Training

  • Cannabinoids​

  • Terpenes

  • "Entourage Effect"

  • Dosing & Titration

  • Basic Retail Operational Compliance

  • POS/ERP & METRC Competency

  • Basic Business Acumen Principles

  • Vendor, Brand, & Product Knowledge

  • Customer & Brand Engagement

  • Customer Service Best Practices

  • T3: "Train-the-Trainer" Services

  • *Other: Based on needs of client/business

• Operational Safety & Security Management

  • Retail Compliance & Security Audits​

  • Conflict Resolution & De-Escalation Training

  • Armed Robbery & Active Shooter Mitigation & Response Training

  • Emergency Action Plan (EAP) Development & Rehearsals

• Understanding Data Analytics & Business Intelligence

  • Key Performance Indicator (KPI) Development​

  • Analytics Training

  • "Whole of Business" Training

  • Competition Intelligence Reporting (CIR)

• Operations & Workflow Management​

• Strategic Planning & Business Strategy

• Project Management

• Leadership Development & Coaching

  • T3: "Train-the-Trainer" Services​